By Ewan Ingleby

Psychology bargains capability causes for advanced features of human habit and improvement. consequently, it truly is now a major a part of the social paintings syllabus. This available, sensible ebook permits scholars to use psychology to their very own perform and considers psychology within the context of social care. As such, it's greater than simply one other common psychology textbook. The textual content provides a transparent evaluation of key mental ways and demonstrates how those can be utilized to interpret placement studies. additional, every one bankruptcy contains actions which observe psychology to specific social paintings contexts and aid to consolidate key abilities

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The relevance of psychological and physiological perspectives to understanding individual and social development and functioning. 5 The nature of social work practice The factors and processes that facilitate effective interdisciplinary, interprofessional and interagency collaboration and partnership. 3 Communication skills Listen actively to others, engage appropriately with the life experiences of service users, understand accurately their viewpoint and overcome personal prejudices to respond appropriately to a range of complex personal and interpersonal situations.

There are different forms of communication that influence the relationship between a social worker and his or her service users. It could be argued that communication methods have become increasingly complex as the human Language Acquisition Device has evolved. We now have new forms of communication such as ‘texting’, ‘e-mail’ and mobile phones. These newer forms of communication are used in both positive and negative ways. Both types of communication reveal the complexity and creativity of human communication.

1. Appropriate verbal content + Body language promoting emotional engagement = Congruence! 2 In the previous section of the chapter the idea of how gaze, facial expression, body position and posture affect the social worker/practitioner relationship has been introduced. Think about how these aspects of non-verbal communication can influence the social worker/service user relationship in more detail. COMM E NT As we have seen all of the above aspects of non-verbal communication can have an important influence on the relationship between a social worker and a service user.

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